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Basics of Medical Interpretation in 16 Hours

Developed specifically for organizations utilizing untrained bilingual staff as interpreters, Culturesmart’s StartSmart™ provides bilingual healthcare interpreting staff with an overview of methodologies, standards, and ethics for healthcare interpreting. When paired with a long term continuing improvement plan, those bilingual staff acting as interpreters may dramatically improve the accuracy of communications between providers and Limited-English Proficient (LEP) patients.

StartSmart is a 16-hour program that meets general requirements for interpreters by introducing topics including:

  • the interpreter’s roles
  • ethical obligations and standards of practice
  • cross-cultural communication
  • modes of interpreting
  • avoiding common interpreter errors
  • role plays to practice techniques


TEP Coursebook The Essential Piece™ 300-page coursebook included with all training sessions. This manual contains readings for all the topics covered in the training, vocabulary and role-plays, and more.